Ensuring consistency, depth, and scalability

This program is designed for internal trainers and learning teams responsible for delivering luxury training across the organisation. The focus is on equipping them not just with content, but with the confidence and facilitation skills required to bring luxury behaviours to life.

Participants learn how to deliver luxury modules with nuance, adapt content for different audiences, and reinforce behaviours beyond the classroom — ensuring consistency and quality at scale.

Focus areas include:

• Facilitation & Presentation skills

• Delivering the module and conducting activities

• Creating impactful practice and reflection

• Supporting post-training reinforcement