Data-Driven Luxury: Leveraging Analytics for Superior Customer Experiences
How annoying is it to receive irrelevant information from a brand that you have previously shopped with ? It can make you feel under...
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IDEAS
Feb 21 min read
Balancing Team Participation is a Skill
Effective leadership is the backbone of balanced team participation in collaborative environments. As a leader, being vigilant about team...
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Jan 261 min read
The Art of Thoughtful Disagreement
In collaborative settings, passionate discussions are inevitable. However, the key is to manage disagreements thoughtfully. When we...
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Jan 191 min read
Nurturing Respectful Team Collaboration
In the intricate dance of collaboration, cutting someone off in a conversation can be disruptive and convey a sense of disrespect,...
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Jan 111 min read
Setting Intentions for Win Win Team Collaboration
The realm of successful collaboration extends beyond shared tasks; it demands a mindset oriented towards mutual benefit. Setting a clear...
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Jan 41 min read
Building Teams Beyond Borders
In the ever-evolving landscape of organizational dynamics, the pursuit of effective collaboration remains a cornerstone. The quest to...
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Dec 31, 20232 min read
Life Lessons when you Start Afresh
Stepping out of your comfort zone is tough, but worth it. We left the ease breezy pace of Goa for the air conditioned towers of Dubai. In...
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Oct 2, 20231 min read
How Strategic CX Fuels Business Growth
In the modern digital age, Customer Experience (CX) isn't just a buzzword; it's a strategic linchpin that can dictate a brand's success...
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Oct 2, 20231 min read
Empathy at the Forefront: The Secret Ingredient of Successful CX Design
In today's hyper-connected world, a brand's reputation hinges on its customer experience (CX) design. At the heart of a compelling CX...
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