Winning Over Luxury Customers: Why Experience Beats Discounts
How does it feel to splurge on a luxury product, only to find the same item at a steep discount soon after? Disheartening, to say the least.
Data-Driven Luxury: Leveraging Analytics for Superior Customer Experiences
How annoying is it to receive irrelevant information from a brand that you have previously shopped with ? It can make you feel under...
Mastering VIP Client Segmentation: Strategies for Luxury Brands
VIP clients are the cornerstone of the luxury retail industry, driving a significant portion of revenue and brand prestige. These clients...
Why Luxury brands need Design Thinking ?
Design thinking meets Luxury! It's a growing trend for brands to seek human centered tools to help deliver great customer experiences.
The Building Blocks of a Customer-Centric Organisation
As shoppers it’s a common practice to browse online, and then drop into the store for a trial, especially if it’s a high value purchase....
How Indian Direct-to-Consumer Brands Inspire Luxury Retail
an luxury brands take inspiration from India’s booming direct-to-consumer brands? The answer is yes! In many ways, these brands...