Create customer loyalty by making a memorable last impression
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About
Sonali is an international CX visionary transforming brands globally through innovative strategies and empathetic design for the last 22 years.
With proven expertise in customer experience (CX) design, luxury selling and customer service training, Sonali's mission lies in elevating your brand's customer journey to drive growth.
22
YEARS EXPERIENCE
4
COUNTRIES
50+
BRANDS
10000+
PARTICIPANTS
OUR IMPACT
Consistent CX efforts have lead to amplified business growth.
3X
average transaction value
1.5X
boost in conversion
50%
amplification in repeat business
20%
customer referral
KEY OFFERINGS
Get future ready with a range of CX solutions
INDUSTRY EXPERIENCE
Sonali can apply her approach to any sector. These are sectors she has deep experience in
Luxury Retail
Fashion
Beauty
Home Decor
Real Estate
Healthcare
Education
TESTIMONIALS
What Our Clients Say
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